MTN, one of the leading telecommunications companies, has announced a simple and convenient method for customers to unlock their lines at any time and from anywhere. The new process aims to enhance customer experience by providing flexible options for National Identification Number (NIN) linking.
Steps to Unlock Your Line:
1. Dial *996# or Visit nin.mtn.ng:
– Customers can initiate the unlocking process by dialing *996# on their mobile devices or visiting the website nin.mtn.ng.
2. Check NIN Status and Proceed if Not Linked:
– Verify the current NIN linking status. If the NIN is not linked, proceed with the following steps.
3. Enter OTP:
– An OTP (One-Time Password) will be sent to the customer’s email and mobile number. Enter this OTP to continue.
4. Enter NIN:
– Input your NIN (National Identification Number).
5. Give Consent and Submit NIN Linking Request:
– Provide consent and submit the request to link the NIN to the mobile number.
Note:
– If the OTP is not received, customers are advised to visit any nearby MTN store to unblock their line. MTN stores are open seven days a week for customer convenience.
For more information and assistance, visit [nin.mtn.ng](http://nin.mtn.ng).
MTN continues to prioritize customer satisfaction by offering seamless and efficient services, ensuring that customers remain connected without unnecessary delays or complications.
